Terms & Conditions of Use — 2mcuci Malaysia Platform

By accessing, registering for, or using any part of the 2mcuci (including the website, mobile app, and any related services), you hereby acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions in full and without reservation.

These Terms & Conditions form a legally binding agreement between you as the user and 2mcuci as the platform operator. This agreement takes effect from the date you first use our platform.

If you are using the 2mcuci on behalf of an organisation or entity, you represent and warrant that you have the authority to bind that organisation to these terms.

To be eligible to use the platform 2mcuci, you must meet all of the following conditions at all times:

• Aged 18 years of age or older at the time of registration and while using the platform.
• Not a resident or citizen of any country that prohibits online gambling under its local laws.
• Not currently enrolled in an active self-exclusion programme on any gambling platform.
• Possess full legal capacity to enter into a binding agreement.
• Not acting under coercion or deception by another party.
• Register using your own accurate and truthful personal information.

2mcuci reserves the right to request proof of eligibility from any user at any time. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

3.1 Account Registration

Each user is only permitted to hold one (1) active account on the 2mcuci. Holding more than one account is strictly prohibited and will result in the closure of all associated accounts without compensation.

During registration, you are required to provide information that is truthful, accurate, complete, and up to date, including your full name, phone number, email address, and date of birth. This information will be used for identity verification and payment processing purposes.

3.2 Account Security

You are solely responsible for:

• Keeping your password and login credentials confidential.
• Ensuring that no other party has access to or uses your account.
• Notify 2mcuci immediately if you suspect any unauthorised access to your account.
• Log out of your account after each session, especially when using a shared device.

3.3 KYC Verification

2 mcuci reserves the right to request identity verification (Know Your Customer / KYC) at any time, particularly before processing withdrawals that exceed certain limits. Documents that may be requested include:

• A copy of your valid identity card (MyKad) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of payment method used (screenshot of e-wallet or bank statement).

Failure to complete the KYC process within 7 business days after the request is made may result in temporary suspension or account closure.

4.1 Accepted Payment Methods

Platform 2mcuci accepts the following payment methods, all transacted in Malaysian Ringgit (RM):

4.2 Withdrawal Requirements

Withdrawals from your 2mcuci subject to the following conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals may only be made to a bank account or e-wallet that registered under your own name. Withdrawals to third-party accounts are strictly prohibited.
• The withdrawal method must match the original deposit method (same source of funds principle).
• All bonus rollover requirements must be fully met before any withdrawal can be processed.
• Withdrawals are typically processed within 5 to 15 minutes on business days.

4.3 Transaction Fees

2mcuci does not charge any processing fees for standard deposits and withdrawals. However, your bank or e-wallet provider may impose their own charges, which are beyond our control.

All bonuses and promotions offered by 2mcuci subject to the specific terms and conditions stated in each promotional offer. The following general terms apply to all bonuses:

• Each bonus may only be claimed only once per user, per household, per IP address, and per device.
• The welcome bonus is only available to new members who have not previously registered with 2mcuci previously.
• Rollover (turnover) requirements must be met within the specified time frame before any withdrawal is permitted. Rollover requirements are typically between 5x to 30x depending on the bonus type.
• Bonuses are only valid for games specified in the relevant promotion terms. Not all games contribute equally towards meeting the rollover requirements.
• 2mcuci reserves the right to void any bonus if misuse, fraud, or promotional exploitation is suspected.
• Bonuses may not be directly converted to cash without first fulfilling the rollover requirements.

All games available on the platform 2mcuci – including poker, baccarat, Live Casino, Sports Betting (Malaysia Super League, EPL), badminton, and e-sports – are subject to the rules and betting limits set by 2mcuci and the respective game providers.

6.1 Game Integrity

• All casino games use Random Number Generator (RNG) independently verified to ensure fairness.
• Live Casino features real licensed and trained human dealers.
• Sports and e-sports betting odds are set by our odds team and are subject to change without notice.

6.2 Prohibited Activities

The following activities are strictly prohibited on the 2mcuci:

• Use of automation software, bots, or third-party tools to play or place bets.
• Player collusion in poker or table games.
• Exploiting technical errors, software vulnerabilities, or odds loopholes for unfair gain.
• Money laundering or using the platform for any suspicious financial activity.
• Selling, transferring, or giving your account to another party.

Violation of any of the above rules may result in immediate account closure and forfeiture of all funds without prior notice.

2mcuci is fully committed to responsible gambling practices. We provide a range of tools to help you manage your gambling activity:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss limit for a defined period.
• Session Time Limit: Set reminders and time limits for your gaming sessions.
• Temporary Self-Exclusion: Suspend your account for a period of 24 hours, 7 days, 30 days, or 90 days.
• Permanent Self-Exclusion: Permanently close your account if needed.

If you feel that gambling is starting to affect your life or the lives of those you care about, please reach out to our support team or seek help immediately. Your well-being is our top priority. 2mcuci.

2mcuci reserves the right to suspend or close user accounts under the following circumstances:

• Violation of any terms and conditions set out in this document.
• Confirmation that the user is under 18 years of age.
• Fraud, document forgery, or providing false information during registration.
• Activities suspected to be related to money laundering or the financing of illegal activities.
• Systematic bonus abuse or exploitation of promotions.
• Accounts inactive for more than 12 consecutive months.

8.1 Account Closure by User

You may close your account at any time by contacting our customer support team via live chat or email at support@2mcuci.com. Before closing, please ensure all wagering requirements have been met and there are no pending withdrawals.

8.2 Remaining Balance After Account Closure

If an account is closed at the user's request and no terms have been violated, any valid remaining balance will be returned to the original payment method within 5 to 10 business days. Bonus funds that have not met the rollover requirements will not be returned.

To the extent permitted by applicable Malaysian law, 2mcuci shall not be liable for:

• Any financial losses incurred as a result of gambling activity on our platform.
• Service disruptions caused by factors beyond our control, such as third-party technical issues, natural disasters, or internet outages.
• Delays in deposit or withdrawal processing caused by financial institutions or e-wallet providers.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.
• Game or betting outcomes that the user considers unsatisfactory.

Platform 2mcuci is provided on an "as-is" basis. While we strive to maintain 24/7 platform availability, we do not guarantee that the service will always be free from interruptions or technical errors.

2mcuci reserves the right to modify, add, or amend any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication on this website.

It is your responsibility to review this page periodically to ensure you remain compliant with the latest version of our Terms & Conditions. The date of the most recent update will always be displayed at the top of this document.

10.1 Applicable Law

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these terms shall be resolved through the competent courts of Malaysia.

10.2 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 2mcuci:

• Email: support@2mcuci.com
• Live Chat: Available 24/7 via the 2mcuci platform
• Response Time: Within 2 minutes (live chat) or 24 hours (email)