On 2mcuci, your privacy is more than a legal obligation — it is our commitment. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information as a user of our platform.
Our Privacy Commitment: This Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. By using the 2mcuci, you agree to the collection and use of information as described here. For enquiries, email us at support@2mcuci.com.
2mcuci ("we", "our platform") is committed to protecting the privacy of all users of our online betting platform in Malaysia. This Privacy Policy explains in detail how we handle your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
This policy applies to all information collected through:
By registering an account or using any of our services 2mcuci, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal data as described.
This Privacy Policy is to be read together with Terms & Conditions 2mcuci. Together, these documents form the entire agreement between you and our platform regarding use of our services and data management.
2mcuci collects various categories of personal data depending on the context of your use. Below is a detailed breakdown of the data we collect:
| Data Category | Sample Information | Necessity |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Mandatory (KYC) |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account number, e-wallet account name (TNG, GrabPay, DuitNow), transaction history | Mandatory (payments) |
| Account Data | Username, password (stored as a hash), security questions | Mandatory |
| Communication Data | Live chat records, support emails , complaints, feedback | Optional |
When you use the 2mcuci, our system automatically records the following technical information:
2mcuci does not directly collect any credit or debit card information. All payments are processed through licensed third-party secure payment gateways in Malaysia, such as FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay.
2mcuci uses your personal data only for lawful and necessary purposes. The following are the primary purposes for which we process your data:
You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting our support team. Opting out of marketing will not affect essential transactional communications.
2mcuci does not sell or trade your personal data. However, there are limited situations where we may need to share data with certain parties:
We work with selected third-party service providers to support platform operations. They receive only the data necessary for their specific tasks and are bound by strict confidentiality agreements:
We may disclose your data to Malaysian authorities if:
2mcuci does not share your data with third-party advertisers, external marketing companies, or any entity not directly involved in delivering our platform's services.
We take the security of your data very seriously. 2mcuci implements multiple layers of technical and organisational safeguards to keep your data secure at all times:
While we do our utmost to protect your data, no security system can be guaranteed 100% safe. You also play an important role by keeping your password confidential and never sharing your login credentials with anyone.
If you suspect your account has been compromised or notice any suspicious activity, please contact our support team 2mcuci via live chat instantly. We will freeze your account in under 2 minutes to prevent any further damage.
Platform 2mcuci uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookie | Maintaining your login status during an active session | Until logout | |
| Preference Cookies | Stores your language settings and display preferences | 1 year | |
| Security Cookie | Detecting suspicious login attempts and CSRF protection | Session only | |
| Analytics Cookies | Understanding how users interact with the platform (data is anonymised) | 90 days | |
| Performance Cookies | Optimising page load speed and user experience | 30 days |
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the platform 2mcuci such as the ability to log in or save your preferences.
As a platform user 2mcuci and as a data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
To exercise any of the rights above, please contact us by email at support@2mcuci.com with the subject line "PDPA Rights Request". We will process your request within 21 business days in accordance with PDPA requirements.
Some data deletion requests may not be fully fulfilled if the data is required to comply with legal obligations or to complete pending transactions.
2mcuci retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal requirements. The following are our general data retention guidelines:
Once the retention period has expired, your personal data will be securely deleted or permanently anonymised so it can no longer be linked to you.
Platform 2mcuci may contain links or integrations with third-party services such as payment gateways (Touch 'n Go, GrabPay, DuitNow, FPX) and game providers. Key things to know:
Be cautious of websites or applications claiming to be associated with 2mcuci but not our official domain. We are not responsible for any losses incurred through the use of fake or unofficial platforms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 2mcuci handling your personal data, please contact our Data Protection Officer:
2mcuci reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any material changes will be communicated to you via:
Continued use of the platform 2mcuci after changes are published will be considered acceptance of the latest version of the Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Our commitment to your privacy is ongoing and unwavering.